We, at Lifeline Diagnostics Supplies, Inc., are fully committed to provide quality medical and research products and excellent services to satisfy the requirements of our customers and other relevant interested parties.
We shall comply with applicable requirements and continually improve the suitability and effectiveness of our Quality Management System to the prevailing organizational context and strategic directions.
Our Vision is to be the top of mind of our customers as a supplier of quality medical and research products.
Our Mission is to provide our customers quality products and excellent services that are essential to the progress of medical and research institutions which shall ultimately benefits the Filipino patients.
The company started its humble beginning in June 2000 as a single proprietorship then known simply as Lifeline Diagnostics Supplies. With only five (5) employees, it started its operations with a few accounts in Metro Manila and South Luzon as a sub-dealer of Organon Teknika. While relatively young, Lifeline was able to hurdle the economic global slowdown and the political crises that struck the nation during those times. Gradually, several personnel were employed and Lifeline’s area of operation had been expanded.
In October 2001, only after more than a year in operation, Lifeline decided to incorporate the company.
It started its commercial operation as a corporation in January 2002 and at about the same time, it was appointed by Bio-Rad Laboratories as importer and exclusive distributor in the Philippines for the latter’s Clinical Diagnostics Products. Bio-Rad Laboratories is a multinational company which holds leadership positions in Quality Control Management, Diabetes Monitoring, Blood Virus and Autoimmune Disorders testing. Eventually, Bio-Rad offered its Life Science Products to Lifeline as well. Aside from Bio-Rad, Lifeline is also, presently, in partnership with other multinational companies as their exclusive distributor in the Philippines.
With a bigger challenge at hand, Lifeline decided to increase its investments, expanded its office space, employed additional personnel, and widened its operations nationwide, including in Visayas and Mindanao. Lifeline is presently one of the major players in the diagnostic industry in the Philippines. It serves major research institutions, blood banks, and clinical laboratories, including hospital-based laboratories, free standing laboratories, and overseas workers clinics. In the recent reports of the Philippine Business Profiles & Perspectives, Inc., Lifeline has been consistently one of the Top 4,000 Corporations in the Philippines
President Rex A. Tiri together with Ms. Mary Jo L. Vizmanos, Quality Management Representative of Lifeline, both received the prestigious certification from Ms. Kristel Oriarte, TUV SUD PSB Philippines Sales Executive and Ms. Ces Calinawagan, TUV SUD PSB Philippines Certification Manager. “The ISO Initiative enables us to serve our customers better – providing the highest quality and a better experience. The ISO 9001:2008 Certification shows just how far we’ll go to ensure the best quality of products and services for all our clients,” President Tiri said. Having an ISO (International Organization for Standardization)-certification means that a company strictly ensure that their management system operate effectively as a guide for achieving their corporate performance objectives, such as commitment to quality and customer satisfaction. Lifeline’s ISO 9001:2008 certification covers all five different departments of the company. The Sales department, Marketing department, Technical Support department, Finance and Administrative department, and the Allied Services department which covers the QA/ Regulatory division, General Services division and the Supply Chain division. While it’s been a challenging journey when Lifeline decided to put all their processes to the rigors of certification, it’s been a rewarding experience. Lifeline ISO 9001:2008 certification is valid for three years, with issued date of November 14, 2015 until November 14, 2018.